Free Ambulance as Real Access to Health Services Together with Adira Finance Syariah and Filantra in Banda Aceh
Partner: Adira Finance Syariah Banda Aceh
Industry: Financial Services (Sharia Financing)
Objective: The objective of this activity is to provide easier access to decent medical transportation services for the community in the Banda Aceh region, specifically for the free transport of patients and deceased persons. Furthermore, the program aims to alleviate the financial burden on the community in obtaining healthcare services and to ensure the availability of responsive, safe, and timely services for those in need. Through the implementation of this program, it is expected to improve the quality of social services in the health sector and reach the community more broadly and effectively.
Challenges:
Starting from these conditions, there are several challenges faced in providing free ambulance services for the community in Banda Aceh, including:
- Limited number of ambulance fleets compared to the continuously increasing community needs
- Access to medical transportation services that is not yet evenly distributed or fully inclusive
- Financial constraints that remain a barrier for some community members in utilizing ambulance services
- High demand for services in emergency conditions that require fast and timely responses
- Challenges in maintaining safe, responsive, and high-quality service standards
- Need for an effective operational system to ensure services reach the community accurately
Solutions:
In an effort to meet the demand for medical transportation services in Banda Aceh, this program presents several solutions, including:
- Providing free ambulance services for the transport of patients, the deceased, and other community needs
- Implementing a structured operational system, ranging from scheduling to the delivery process
- Applying service standards through the use of work attributes and personal protective equipment as required
- Providing responsive services to ensure transport can be carried out quickly and on time
- Focusing services on the inner-city area while maintaining access for outer-city areas according to community needs
Program Impact:
The implementation of this program has delivered a positive impact on the community, including:
- Increased community access to decent and free medical transportation services
- Successfully serving 407 trips during the period of January–December 2025, reaching 135% of the target
- High utilization of services for patient transport (98.52%), indicating the primary need for healthcare access
- Services reached the community extensively, particularly within the city (99.26%)
- Providing equitable benefits to both male and female recipients
- Improved service quality through safe, orderly, and responsive operations
SDGs Relevance:
- SDG Point 3: Good Health and Well-Being aims to ensure healthy lives and promote well-being for all at all ages through access to safe, fast, and affordable healthcare services.
A Concrete Step for Healthcare Access
Amid the need for fast, safe, and affordable healthcare, access to medical transportation remains a challenge for many. Through the Adira Finance Syariah Free Ambulance Program in Banda Aceh, patient and funeral transport services are provided to offer ease of access without the burden of costs. Throughout the period of January to December 2025, this program has completed 407 trips, with a dominance of patient services, demonstrating the high community demand for decent and responsive medical transportation.
The collaboration between Adira Finance Syariah and Filantra is a concrete manifestation of care in delivering more inclusive healthcare services. This program not only helps lighten the community’s burden but also ensures that services are accessible quickly and accurately, especially in the Banda Aceh region. Filantra continues to open opportunities for collaboration with various parties to jointly present relevant and sustainable social programs. Because through collective steps, real benefits can be felt, and the quality of life for the community can be continuously improved.