Adira Finance Syariah’s Concrete Step with Filantra Providing Free Ambulance Services for the People of Semarang
Partner: Adira Finance Syariah
Industry: Financial Services (Sharia Financing)
Objective: This activity aims to provide easier access to decent medical transportation services for the community, specifically for the free transport of patients and deceased persons. Furthermore, the program is designed to alleviate the financial burden on the community in obtaining healthcare services and to ensure the availability of responsive, safe, and timely services for those in need. Through the implementation of this program, it is expected to improve the quality of social services in the health sector and reach the community more broadly and effectively.
Challenges:
Starting from these conditions, there are several challenges faced in providing free ambulance services for the community, including:
- Limited and uneven access to medical transportation services across various regions
- Financial constraints that remain a barrier for the community in utilizing ambulance services
- High demand for patient and funeral transport services that must be addressed quickly and accurately
- The need for responsive, safe, and timely services during emergency conditions
- Challenges in reaching those in need with precision and targeting
Solutions:
In an effort to address the limited access to medical transportation, this program presents several solutions, including:
- Providing free ambulance services for patient and funeral transport to facilitate community access to healthcare
- Implementing structured operational services, ranging from the booking process and coordinator management to pickup and delivery
- Applying safe service standards through the use of proper attributes and personal protective equipment by drivers as required
- Providing responsive services to meet community needs quickly and on time
- Expanding service coverage, both within and outside the city, according to community needs
Program Impact:
The implementation of this program has delivered a positive impact on the community, including:
- Increased community access to decent and free medical transportation services
- Successfully serving 515 trips during the period of January–December 2025, reaching 172% of the initial target
- The majority of the services were utilized for patient transport (74%), indicating a high demand for healthcare access
- Services reached the community extensively, particularly within Semarang City (97%)
- Providing equitable benefits to recipients, both men and women
- Improved quality of social services through safe, orderly, and responsive operations
SDGs Relevance:
- SDGs Point 3: Good Health and Well-Being
SDGs 3 aims to ensure healthy lives and promote well-being for all at all ages, including through increased access to quality, safe, and affordable healthcare services. This relevance is reflected in the provision of free ambulance services for patients and the deceased, which assists the community particularly the middle-to-lower class in obtaining medical transportation access without financial barriers.
Bringing Healthcare Access Closer to the Community
Amid the need for fast, safe, and affordable healthcare, access to medical transportation remains a challenge for many. Through the Adira Finance Syariah Free Ambulance Program in Semarang City, patient and funeral transport services are provided to offer ease of access without the burden of costs. Throughout the period of January to December 2025, this program has completed 515 trips, demonstrating the high community demand for decent and responsive medical transportation.
The collaboration between Adira Finance Syariah and Filantra is a concrete manifestation of care in delivering more inclusive healthcare services. This program not only helps lighten the community’s burden but also ensures that services are accessible quickly and accurately, especially in the Semarang area. Filantra continues to open opportunities for collaboration with various parties to jointly present relevant and sustainable social programs. Because through collective steps, real benefits can be felt, and the quality of life for the community can be continuously improved.