Overcoming Nervousness and Stuttering in Interactions with Stakeholders and the Public
filantra.org – In the world of community development, the role of a Community Development Officer (CDO) is crucial as a bridge between companies and communities. One of the key skills every CDO must possess is strong communication ability.
In carrying out their duties, CDOs often interact directly with communities, local leaders, and stakeholders such as local governments. These situations demand strong communication skills to explain programs, respond to questions, and manage the expectations of various parties.
According to the United Nations Development Programme (UNDP) through its Community Development Framework (UNDP, 2025), the role of a development facilitator is not only to deliver messages but also to act as an active listener who can build trust and foster sustainable community participation. Communication becomes the foundation for building strong collaboration between companies and local communities.
If communication does not run effectively, the risk of misunderstandings and program rejection may increase. On the other hand, open and empathetic communication will strengthen the company’s image as a trusted development partner.
Nervousness and Stuttering Are Normal
Nevertheless, many CDOs feel nervous, stutter, or even go blank when speaking in front of communities or important stakeholders. This is a normal reaction, especially for those who are new to the role or facing particularly sensitive situations.
Nervousness often arises from the pressure to perform perfectly, lack of experience, or fear of audience response. However, this condition does not mean it cannot be managed.
Tips for Overcoming Nervousness When Meeting Communities or Stakeholders
Here are some practical tips to help CDOs manage nervousness when communicating:
1. Careful Preparation
Study the audience profile, the issues to be discussed, and the objectives of the meeting in advance. Prepare key points to ensure a clear and structured delivery.
2. Practice and Simulation
Rehearsing in front of a mirror or doing simulations with the team can boost confidence and improve the flow of your presentation.
3. Use Positive Body Language
Maintain eye contact, smile, and adopt an open posture to project confidence and make the audience feel comfortable.
4. Take a Breath and Pause
When nervousness arises, take a deep breath and pause briefly before speaking. Do not rush pausing can help calm yourself and maintain composure.
5. Build Emotional Connection
Show sincerity in delivering your message. Communities tend to be more receptive when they sense genuine intentions, even if the delivery is not flawless.
Communication Is a Trainable Skill
Communication is not merely an innate talent, but a skill that can be honed through practice and experience. The more often you interact and practice, the greater your confidence will become.
A CDO does not need to appear perfect in every situation. What matters most is consistency in learning, listening, and building genuine relationships with the community. This way, their role as a bridge between companies and communities can be carried out effectively and sustainably.
Strengthening Communication with the Community
Building strong communication with communities requires the right strategy and field experience. Filantra Official serves as a strategic partner for companies in designing and implementing CSR and community engagement programs that deliver real impact.
Consult your communication and community development needs with Filantra to create harmonious and sustainable collaboration. Contact us at 0815-6002-276